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Cloud Computing Fundamentals

Introduction to the Cloud Computing
Evolution of Cloud Computing
Comparisons with other computing techniques fetchers
Key characteristics of cloud computing
Advantages/Disadvantages
Classification of Cloud Computing

1. Based on as a service model

SAAS (Software as a service)
PAAS (Platform as a service)
IAAS (Infrastructure as a service

2. Based on deployment or access model

Public Cloud
Private Cloud
Hybrid Cloud

Sales Force CRM Concepts

What is CRM?
How CRM can help?
Sales force CRM Navigation terminology
Compare . CRM with other CRM products
Customization in sales force .com CRM
Introduction to sales fo  Show less